Owners

Parkhead Housing Association also provides a comprehensive factoring service for local homeowners in the community. Read below to find out more about our service.

PROPERTY TYPES

Flats

If you are a flat owner in a block managed by Parkhead Housing Association, you will have access to our comprehensive Factoring Service. This service includes repairs and maintenance to common areas such as door entry systems and broken windows, which the Association will pay for and invoice to the flat owners. This ensures that the common areas of the building are well-maintained and safe for all residents

Commercial

Commercial Properties currently form almost a quarter of the factored properties managed by the Association.

Owning a commercial property within a factored building managed by Parkhead Housing Association comes with shared responsibilities for the upkeep and maintenance of the common areas of the building.

These responsibilities extend beyond just the maintenance of the common close and include key elements such as the roof, foundations, gutters and downpipes. It is important to note that even if the commercial property is not currently in use, the owner is still responsible for paying their share of the common charges along with the other owners in the building.

It is crucial for commercial property owners to understand and fulfill these responsibilities in order to ensure the overall safety and well-being of the building and its inhabitants.

Houses

As houses do not have common parts such as door entry doors or close and stairs shared with others, the Association offers a limited service to them. Owners of houses are able to take advantage of the competitive buildings and contents insurance offered by the Association.

Common Repairs

If you have a common repair to report, you can do so by accessing our contact details here or by accessing our online repairs reporting system below.
If you have a common repair to report, you can do so by accessing our contact details here or by accessing our online repairs reporting system below.

Routine Repairs attended to daily to protect the close and the properties belonging to the tenement from damage for example door entry systems, close doors, minor or emergency roof leaks. These have been reported by customers or through inspections by our staff and contractors have agreed timescales to carry out and complete the work.

Cyclical Repairs are carried out over a fixed period for example every 12 months to protect the property from deteriorating through disrepair. Examples of these repairs include gutter cleaning, close painting, and back court maintenance. These contracts are tendered out to obtain the most competitive prices and their progress monitored by Association staff.

Major Works involve the renewal of key components of the common area which are reaching or have reached the end of its useful lives and are showing signs of failure for example stonework and roofs. The Association plans these pieces of work often based on the history of day to day repairs required. Planning these items allows replacement to happen before complete failure which may result in more damage and expense as renewal will be required immediately.

If you have a common repair to report, you can do so by accessing our contact details here or by accessing our online repairs reporting system below.

rights/obligations

These are set out in the Title Deeds, Deed of Conditions and the Disposition for your property and should have been explained to you by your solicitor at the time you bought the property. If you do not have a copy of these, either contact your solicitor to obtain them or for a small charge, you can get copies from the Registers of Scotland, 9 George Square, Glasgow, G2 1DY Tel: 0845 607 0164 or 0141 306 1718. Their email address is customer.services@ros.gov.gov.uk. These documents set out how the building should be managed, the appointment of the factor and what their responsibilities are, and your shared responsibilities for the upkeep, maintenance and management of the common parts of the building.