Documents
Here you will find a suite of useful documents should you ever require them.
If there is anything that is not here you would like to request including access to Board minutes then find all our contact details here.
Newsletters
| Document name | File | Link |
|---|---|---|
| 2019 Summer Newsletter | Download | |
| 2018 Winter Newsletter | Download | |
| Summer Newsletter 2018 | Download | |
| 2017 Winter Newsletter | Download | |
| 2017 Summer Newsletter | Download | |
| 2016 Christmas Newsletter | Download | |
| 2016 Summer Newsletter | Download |
Performance Information
| Document name | File | Link |
|---|---|---|
| 2018/2019 Annual Report | Download | |
| Business Plan – 2018-2023 | Download | |
| Annual Report – 2017 – 2018 | Download | |
| 2016/2017 Annual Report | Download | |
| Annual Report 15/16 | Download | |
| Charter Report – 2015/16 | Download |
Complaints Procedures
| Document name | File | Link |
|---|---|---|
| Complaints Handling Procedure | Download | |
| SHR – Significant Performance Failures | Download |
Housing Information
Direct Debit Mandates
| Document name | File | Link |
|---|---|---|
| Rent Direct Debit Mandate | Download | |
| Factoring Direct Debit Mandate | Download |
Financial Information
General Data Protection Regulations
| Document name | File | Link |
|---|---|---|
| GDPR Privacy Policy | Download | |
| Fair Processing Notice | Download |