Documents
Here you will find a suite of useful documents should you ever require them.
If there is anything that is not here you would like to request find all our contact details here.
Newsletters
Document name | File | Link |
---|---|---|
2020 Winter Newsletter | Download | |
Newsletter – Summer 2020 | Download | |
Coronavirus Newsletter | Download | |
Winter Newsletter 2019 | Download | |
2019 Summer Newsletter | Download |
Performance Information
Document name | File | Link |
---|---|---|
Annual Report – 2020/21 | Download | |
Annual Return on the Charter – 2019/20 | Download | |
PHA Engagement Plan | Download | |
Assurance Statement | Download | |
Business Plan – 2018-2023 | Download | |
2016/2017 Annual Report | Download | |
Annual Report 15/16 | Download |
Complaints Procedures & Codes of Conduct
Document name | File | Link |
---|---|---|
Complaints Handling Procedure | Download | |
SHR – Significant Performance Failures | Download | |
Whistleblowing Policy | Download | |
Code of Conduct Policy | Download | |
Code of Governance for Board Members | Download | |
Entitlements, Payments and Benefits Policy | Download | |
Model Rules | Download |
Board Minutes
Document name | File | Link |
---|---|---|
25th May 2022 | Download | |
20th April 2022 | Download | |
26th January 2022 v2 | Download | |
15th December 2021 | Download | |
27th October 2021 | Download | |
6th October 2021 | Download | |
September Minutes | Download | |
June Minutes | Download | |
May Minutes | Download | |
April Minutes | Download |
Housing Information
Direct Debit Mandates
Document name | File | Link |
---|---|---|
Rent Direct Debit Mandate | Download | |
Factoring Direct Debit Mandate | Download |
Financial Information
Document name | File | Link |
---|---|---|
2020/2021 Audited Accounts | Download | |
2019/2020 Audited Financial Statements | Download | |
Audited Financial Statements 2018/19 | Download | |
Annual Accounts 2017 – 2018 | Download | |
Expenses Policy | Download |