If you have a problem with a neighbour you should first try to sort it out by talking to your neighbour. If this does not solve the problem you should put your complaint in writing to us so that we can fully investigate the matter.

When we receive a written complaint about the behaviour of other tenants, we will record and formally investigate the matter. As part of our investigation we may interview other tenants and the person accused of acting in an anti-social way. We may also contact other agencies such as the Police or Social Work Services.

In serious cases we may take legal action to try to evict the anti-social tenant or get a court order against them.

If you report any anti-social behaviour to us it is essential that you also report that behaviour to the Police.

Wherever possible we will try to get evidence of anti-social behaviour from the closed circuit television on our streets.

To help us investigate anti-social behaviour please give us as much information as possible abou the incident with names, dates and times and if reported to Police the names and badge numbers of the officers dealing with the complaint.